Pistorius Case: Agent Cancels All Future Races












Oscar Pistorius won't run in any of the future races that the athlete was contracted to compete in, but the Paraylmpic gold medalist's sponsors are still supportive as he faces a murder charge, his agent said today.


The decision to cancel Pistorius' scheduled appearances was made to "allow Oscar to concentrate on the upcoming legal proceedings and to help and support all those involved as they try to come to terms with this very difficult and distressing situation," Peet Van Zyl of In Site Athlete Management said in a statement.


"I have decided that following these tragic events that we have no option but to cancel all future races that Oscar Pistorius had been contracted to compete in," Van Zyl said.


Pistorius was slated to compete in races in Australia and Brazil, as well as at the Drake Relays in Iowa and the Manchester City Games in the U.K.


Van Zyl also said that Pistorius' sponsors and partners are supportive.


"I can confirm that at this point in time, all parties are supportive and their contractual commitments are maintained. They have said they are happy to let the legal process takes its course before making any change in their position," Van Zyl said in the statement.


However, M-Net movies, a subscription-funded South African television channel has pulled their ad campaign featuring Pistorius, tweeting, "Out of respect & sympathy to the bereaved, M-Net will be pulling its entire Oscar campaign featuring Oscar Pistorius with immediate effect."


The agent's announcement comes as family and friends rallied to Pistorius' defense -- saying they believe the Paralympic gold medalist's story that he shot his model girlfriend Reeva Steenkamp by accident after he mistook her for an intruder.






Adrian Dennis/AFP/Getty Images; Mike Holmes/The Herald/Gallo Images/Getty Images











'Blade Runner' Murder Mystery: Family Speaks Out Watch Video









'Blade Runner' on Suicide Watch After Charged With Girlfriend's Murder Watch Video









Oscar Pistorius Charged in Shooting Death of Girlfriend Watch Video





"When you are a sportsman, you act even more on instinct ... it's instinct -- things happen and that's what you do," Pistorius' father Henke Pistorius, 59, told The Telegraph.


The 26-year-old athlete, known as the "Blade Runner" because of the carbon-fiber blades he runs on, was charged Friday with premeditated murder.


PHOTOS: Paralympic Champion Charged With Murder


If convicted, Pistorius could face at least 25 years in jail.


"All of us saw at firsthand how close [Steenkamp] had become to Oscar during that time and how happy they were. They had plans together and Oscar was happier in his private life than he had been for a long time," Pistorius' uncle Arnold Pistorius said on Saturday.


According to South African newspaper Beeld, Steenkamp was killed nearly two hours after police were called to Pistorius' home to respond to reports of an argument at the complex.


Police said they have responded to disputes at the sprinter's residence before, but did not say whether Steenkamp was involved.


The athlete's best friend said Pistorius called him after the shooting to say "there has been a terrible accident, I shot Reeva," Justin Divaris told the Sunday People.


While his family insists he is not a murderer, prosecutors disagree.


Police sources told local media that Steenkamp was shot through the bathroom door where she may have been trying to hide to save herself.


Reeva Steenkamp


A memorial service for Steenkamp will be held in Port Elizabeth on Tuesday evening, SABC reported. Her body will be flown back for the service before being cremated, her family said.


"Her future has been cut short ... I dare say she's with the angels," said Mike Steenkamp, Reeva Steenkamp's uncle.


The South African reality show Steenkamp competed in premiered Saturday night on SABC as planned and included a special tribute to the slain law school graduate whose modeling career was starting to take off.






Read More..

Pope's resignation 'shows leadership'











By Roland Martin, CNN Contributor


February 16, 2013 -- Updated 1649 GMT (0049 HKT)




















Longest-reigning popes


Longest-reigning popes


Longest-reigning popes


Longest-reigning popes


Longest-reigning popes


Longest-reigning popes


Longest-reigning popes


Longest-reigning popes


Longest-reigning popes


Longest-reigning popes








STORY HIGHLIGHTS


  • Pope Benedict stuns world by announcing he will resign

  • Roland Martin says it's a wise decision for a leader to step down when his powers fail

  • He says a mark of a good leader is the care he takes about the institution he is leaving

  • Martin: Too many in power try to hang on after they are no longer capable




Editor's note: Roland Martin is a syndicated columnist and author of "The First: President Barack Obama's Road to the White House." He is a commentator for the TV One cable network and host/managing editor of its Sunday morning news show, "Washington Watch with Roland Martin."


(CNN) -- When Thurgood Marshall retired from the U.S. Supreme Court in June 1991, a reporter asked him what were the medical reasons that contributed to his leaving the bench -- and its lifetime appointment -- after serving for nearly 25 years. He was his usual blunt self.



"What's wrong with me?" Marshall said at the packed news conference. "I'm old. I'm getting old and falling apart."



When the news broke this week that Pope Benedict XVI was stepping down as the spiritual leader of 1.2 billion Roman Catholics because of his concerns about being able to do the job, many began to speculate that there were other reasons for the decision.




Roland Martin

Roland Martin



We have become accustomed to a pope dying in office. That's not a surprise. It has been nearly 600 years since the last pope, Gregory XII, quit in 1415.



Even though the job of pope is a lifetime appointment, frankly, it is selfish of any individual to hold on to the job for dear life, knowing full well they don't have the capacity to do the job.




"Strength of mind and body are necessary, strength which in the last few months has deteriorated in me to the extent that I have had to recognize my incapacity to adequately fulfill the ministry entrusted to me," according to a statement from Pope Benedict released by the Vatican.



Whether we want to be honest or not, it was sad to watch the decline of Pope John Paul II. He was a vibrant figure when he became pope in 1978, traveling the world and spreading the gospel to anyone who would listen. But toward the end of his life in 2005, he was barely able to move or talk, clearly worn down by significant health challenges.



Any leader who respects the organization they serve should have the common sense to know when it's time to say goodbye. We've seen countless examples of CEOs, pastors, politicians and others hang on and on to a position of power, hurting the very people they were elected or chosen to serve.



It takes considerable courage for anyone to step away from the power bestowed upon them by a position, as well as the trappings that come with it.



I'll leave it to others to try to figure out other reasons behind the resignation. But we should at least acknowledge the value of an ego-less decision that reflects humility and concern about the very institution the pope pledged his life to.



All leaders should be concerned about their institution continuing to grow and thrive once their days are no more. That's why a proper succession plan is vitally important.


Too often we have assessed great leaders by what they did in their positions. But their final legacy really is defined by how they left a place.



Pope Benedict XVI knows full well the Catholic Church cannot grow and prosper if its leader is limited in traveling and attending to his flock. There comes a time when one chapter must end and another begins. He has more days behind him than in front of him. He should enjoy his last years in peace and tranquility, without having to worry about trying to do the work designed for a younger man.


Follow us on Twitter @CNNOpinion.


Join us on Facebook/CNNOpinion.


The opinions expressed in this commentary are solely those of Roland S. Martin.











Part of complete coverage on







February 16, 2013 -- Updated 1726 GMT (0126 HKT)



Meg Urry says the probability that a meteor hits and an asteroid passes by Earth on the same day is really improbable, yet the two events happened on Friday.







February 16, 2013 -- Updated 2208 GMT (0608 HKT)



Maya MacGuineas says the president must take on the real issues of entitlement and tax reform not hide behind the easy pieces of taxing corporations and the rich and closing loopholes.







February 16, 2013 -- Updated 1652 GMT (0052 HKT)



China Okasi says African moms need to accept that their educated daughters know the world better and take their time to seek good husbands.







February 14, 2013 -- Updated 1604 GMT (0004 HKT)



Mike Downey says wrestling was there at the first Olympics in 708 B.C. The Olympic committee's plan to drop it is preposterous, he says.







February 16, 2013 -- Updated 1649 GMT (0049 HKT)



Roland Martin says leaders make a wise choice when they step down from positions that demand more than they can accomplish.







February 15, 2013 -- Updated 1512 GMT (2312 HKT)



This latest meteor over Russia shows how crucial it is that we keep our eye on the sky, says Colin Stuart.







February 16, 2013 -- Updated 0229 GMT (1029 HKT)



Tenisha Bell fled Chicago and won't go back. She lost her dad and two friends to gun violence there and doesn't want to lose her son, too.







February 15, 2013 -- Updated 1244 GMT (2044 HKT)



Parisa Safarzadeh and some friends boarded the cruise ship to celebrate their graduation; it turned into an ordeal.







February 15, 2013 -- Updated 1412 GMT (2212 HKT)



John Sutter says commenters made good points about the plight of the longterm unemployed.







February 16, 2013 -- Updated 1637 GMT (0037 HKT)



Frida Ghitis says the murder of Reeva Steenkamp allegedly by Oscar Pistorius is a reminder that we have to do more to protect women.







February 16, 2013 -- Updated 1520 GMT (2320 HKT)



He was the best player I ever saw, the most determined, the toughest mentally, the most confident, the least insecure, says David Aldridge.







February 14, 2013 -- Updated 2021 GMT (0421 HKT)



Jim Walker says there is an underside to those cheap cruises.







February 14, 2013 -- Updated 1332 GMT (2132 HKT)



Van Jones says we should not be giving an exalted place in our national discourse to the political rantings of a murderer.







February 14, 2013 -- Updated 1249 GMT (2049 HKT)



Andy Behar says not enough studies have adequately demonstrated the safety of nanoparticles used in some foods.







February 13, 2013 -- Updated 1848 GMT (0248 HKT)



CNN invited contributors to weigh in on President Obama's State of the Union address Tuesday night.


















Read More..

"Argo", "Lincoln" vie for Oscars crown in open race






LOS ANGELES - Steven Spielberg goes into next weekend's Oscars with the most nominations for his presidential "Lincoln" but the momentum is all with Ben Affleck's thriller "Argo" in the Academy Awards home straight.

And while the Hollywood veteran and the young pretender vie for the Oscars best picture crown, several other frontrunners remain hard on their heels, in one of the least predictable Oscar races in recent memory.

Taiwan-born Lee Ang's 3D spectacular "Life of Pi," Osama bin Laden manhunt movie "Zero Dark Thirty" and romcom "Silver Linings Playbook" could all be in with a chance at the Oscars, the climax of Tinseltown's annual awards season.

Spielberg and Lee are frontrunners for best director, while "Lincoln" star Daniel Day-Lewis is widely seen as a shoo-in for best actor. For best actress the hot money is on Jessica Chastain for her part in "Zero Dark Thirty" or "Hunger Games" star Jennifer Lawrence.

But Affleck's Iran hostage drama, despite only winning seven nominations -- against 12 for "Lincoln," 11 for "Life of Pi" and eight each for "Silver Linings Playbook" and "Les Miserables" -- has a clear edge for best picture.

It has swept up top prizes at a string of key awards shows, including the Golden Globes, the Screen Actors Guild (SAG), Producers Guild of America (PGA), the Directors Guild of America (DGA), and Britain's BAFTA last weekend.

Affleck has gotten used to making acceptance speeches over the last two months -- but he has been tightlipped on his prospects for the all-important 85th Academy Awards, to be held at Hollywood's Dolby Theatre next Sunday.

"I just feel so incredibly honoured to be nominated as a producer for this movie. To be here at the big party," he said at the Oscar Nominees Luncheon, the annual gathering of those in the race, held in Beverly Hills on February 4.

Indeed, his best picture nomination is as a co-producer of the film -- along with George Clooney and Grant Heslov -- rather than as a director, a category in which he was not nominated, in a perceived snub.

Snub or no snub, he will be among presenters at the show, along with a Who's Who of A-listers including Halle Berry, Sandra Bullock, Nicole Kidman, Reese Witherspoon, Robert Downey Jr, Samuel L Jackson, and Meryl Streep.

"Family Guy" creator Seth MacFarlane will be hosting, a move organizers hope will attract younger viewers among the hundreds of millions watching live around the world.

Other nominees presenting include Chastain -- best actress frontrunner for playing a relentless CIA agent on the hunt for Osama, in Oscar-winning director Kathryn Bigelow's controversial "Zero Dark Thirty".

But Lawrence, star of the "Hunger Games" blockbuster franchise, could also win the category for her portrayal of mixed-up Tiffany to Bradley Cooper's bipolar ex-teacher in "Silver Linings Playbook".

Cooper is up for best actor, along with Hugh Jackman for "Les Miserables", Joaquin Phoenix for "The Master" and Denzel Washington for "Flight" -- but Day-Lewis is widely forecast for a record third Oscar for his "Lincoln" turn.

For best director, 66-year-old Spielberg will be hoping for his first Oscar since "Saving Private Ryan" in 1999.

But he is up against Lee -- whose "Brokeback Mountain" won best picture in 2006 -- as well as Michael Haneke for his Cannes-winning "Amour", David O Russell for "Silver Linings Playbook" and Benh Zeitlin for "Beasts of the Southern Wild".

Best supporting actor nominees are Alan Arkin for "Argo", Robert De Niro for "Silver Linings Playbook", Philip Seymour Hoffman for "The Master", Tommy Lee Jones for "Lincoln" and Christoph Waltz for "Django Unchained".

For supporting actress Anne Hathaway is tipped to win for performance in "Les Miserables" -- including her heart-wrenching close-up rendition of "I Dreamed a Dream" -- against Amy Adams for "The Master", Sally Field in "Lincoln", Helen Hunt in "The Sessions" and Jacki Weaver in "Silver Linings Playbook".

The Oscars have a musical theme this year, including a performance by Britain's Adele singing the Oscar-nominated 007 theme tune "Skyfall" as well as by Shirley Bassey and Norah Jones, and Barbra Streisand, in her first Oscars turn since 1977.

- AFP/ir



Read More..

Internet rules: More cats. LESS CAPS




















Our 12 Rules of the Internet


Our 12 Rules of the Internet


Our 12 Rules of the Internet


Our 12 Rules of the Internet


Our 12 Rules of the Internet


Our 12 Rules of the Internet


Our 12 Rules of the Internet


Our 12 Rules of the Internet


Our 12 Rules of the Internet


Our 12 Rules of the Internet


Our 12 Rules of the Internet


Our 12 Rules of the Internet


Our 12 Rules of the Internet





<<


<





1




2




3




4




5




6




7




8




9




10




11




12




13



>


>>







STORY HIGHLIGHTS


  • Yes, there ARE some rules to the Internet, though, for now they're mainly an inside joke

  • Some rules based on pop culture, some have become Web memes

  • Other rules ominously quote Anonymous

  • Is there a need for rules on the vast and wild Web? Depends on where you stand




Editor's note: In the gallery above, we've selected a handful of our favorite Internet rules, or truths. (You might recognize a few.) What are some of yours? Tell us in the comments. We'll feature some of the best on CNN.


(CNN) -- Hello!


Welcome to the Internet. It's a big place, so let me show you around.


You're approaching Oversharing Pass, where residents routinely post too much information. The Facebook Gorge and Twitter Triangle are particularly nefarious time-sucks. Restraint is advised.


Up ahead is Hyperbole Junction, which is the Worst. Spot. Ever. We recommend that you maintain an even keel and stay to the center; the extreme left and right can be dangerous.


And over there is the infamous Lair of Sociopaths, the home of trolls and loners who mercilessly mock everyone who enters their territory. Watch your step: They may trip you up and you'll fall into the Chasm of Lulz.


Our world isn't all dangerous, of course. You may visit Squee City, where images of cute cats and laughing babies fill the landscape. You'll also meet countless kind strangers, hilarious raconteurs and hard-working fact-checkers. They make it all worthwhile.


Hmm. Maybe it would be easier if you had a guide -- you know, some rules to help you find your way.


What, you didn't know there are rules of the Internet?


Of course there are rules. How do you think we maintain order around here?


A parody of rules


That's a joke.


But there really are some rules of the Internet -- even if they, too, began as kind of a joke.


According to the site KnowYourMeme.com, the Rules began around 2006 as a guide for the Internet collective Anonymous and emerged on the old Encyclopedia Dramatica, a bawdy meme catalog. Soon a version emerged on 4chan, an online bulletin board where most users post anonymously, says Jamie Cohen, director of web/digital media at Hofstra University's School of Communication.


"Chris Poole (4chan's founder) kind of designed it, kind of like a Netiquette rules," he says, describing the unspoken code of conduct that lubricates Internet discourse. (Poole has attributed the rules to Gaia Online, a role-playing community.)


But the rules of the Internet deliberately mocked many of those conventions. The self-reflexive parody fit perfectly with its community's attitude, points out Anthony Rotolo, a professor at Syracuse University's School of Information Studies.


"These jokes are meant to comment on something happening in the world," he says. "Later they get accepted as truisms or become a meme."


The absurdity has been reflected even in the supposed number of rules. Though the best-known first version claimed there were 50 rules, only 18 were listed. Number 1 was initially "Do not talk about Rules 2-33"; no Rules 2-33 were on the list.


The sarcastic attitude was reinforced by the kicker found on Encyclopedia Dramatica. It was a parody of Wikipedia's stub language: "This article is crap. You can help by completely re-writing it."


'Fight Club' and Monty Python


Very quickly, the lists started multiplying and expanding, liberally borrowing from comedy, Web culture and math-science tropes. On one list, a few were designated by complex numbers and mathematical symbols. Some were observations; others were directives.




Some have traced the Internet rules to Chris Poole, the founder of 4chan.



Two rules were taken from "Fight Club": "You do not talk about 4chan (or "/b/," 4chan's random, free-wheeling bulletin board) and "You DO NOT talk about 4chan." One version of Rule 6 stated "There is no Rule 6," which is from a Monty Python sketch. Rule 42, "Always bring a towel," was drawn from Douglas Adams' "The Hitchhiker's Guide to the Galaxy" series. (If you have to ask, read the books.) "Profit," Rule 49, came from "South Park."


Other rules went the reverse direction and became part of mainstream culture. Rule 34 -- "If it exists, there is porn of it" -- is likely the most famous. But there's also "Pics or it didn't happen" (Rule 30), "For every given male character, there is a female version of that character; conversely for every given female character, there is a male version of that character" (Rule 63) and, of course, the corollary to Rule 34 -- "If no porn of it exists at the moment, it will be made" (Rule 35).


Most retained a sense of humor, riffing off established rules and occasionally ending with a giggly "No exceptions."


But a handful were, and remain, as serious as a judge -- notably the three directly about Anonymous (commonly Rules 3-5):


- We are Anonymous.


- We are legion.


- We do not forgive, we do not forget.


The overall Internet rules may have started as a joke, but such ominous language from Anonymous speaks to some of the paradoxes of the Web:


Rules? Why do we need some stinkin' rules?


After all, rules can be helpful -- or divisive. They can create community -- or subvert it.


Even Anonymous, the activist group itself, cuts both ways, says Rotolo. When it hacked the extremist Westboro Baptist Church, many people cheered. But when it goes after less unpopular targets, some cry vigilantism.


Cohen says that the rules themselves try to have it both ways. They're funny until someone gets hurt.


They "play more of a game type of role. They can be bent or broken or cheated or moved around, as you would in any game that has no physical reaction," he says. "That doesn't take into account ever the result of real people being affected by this -- such as teenagers, children, anybody who's seeing things that they shouldn't."


He adds, "There's a lot of rules in there that work for (the creators) more than anyone else. Until they become victims of their own thing, they don't know how powerful the rules are."


Evolving from the Wild West


Of course, the Internet isn't that old, and we're still in its Wild West era in many ways. As the technology evolves from a handful of hackers on Usenet bulletin boards to billions of users on officially sponsored sites, the customs -- the rules -- of the Web will evolve with it.


But we're not talking about the kinds of changes that your family makes to the rules of Monopoly (no, Free Parking is NOT for the pool of money acquired via Chance and Community Chest). We're talking something more expansive: All the established customs of our carbon-based life forms, making way for the instantaneous and virtual modes of silicon-based electronics.


Who knows what new rules may be written?


"When you're in the midst of social change, it's impossible to determine where it's going," says Peter S. Vogel, a former programmer who's now a Dallas-based attorney. "And I think we are in the greatest social change in the history of humans, because there are no boundaries of geography or time."


We haven't even sorted out what happens when the differences in local culture meet global technology. Bruce Umbaugh, a philosophy professor at Webster University in St. Louis who teaches a course on philosophy and technology, argues that not all parts of the world are as tolerant or open-minded as Western democracies.



There's a lot of rules in there that work for (the creators) more than anyone else.
Jamie Cohen, Hofstra University



"There are a lot of other places in the world that are actively using the technology of the Internet to control the free communication among citizens, and to identify critics of the government and hurt them," he says. "We need to be mindful in what we advocate from our perspective that the tools that are implemented on the Net are tools for the global Net."


In other words, citizens of other countries already face actual, enforceable rules -- unlike the folkways established by Web users in the West. Witness the frictions of the Arab Spring, or the restrictions of societies such as North Korea.


It's the kind of perspective that provides a different context for the issues raised by a libertarian, anything-goes Internet. It's hard enough to stop "Star Wars" comment boards from devolving into flamebaiting, meme-generating files of NSFW Yodas.


So for now, we're still making our way through the Series of Tubes, and nobody knows where the boundaries lie. We joke, we grimace and we marvel at the creativity of the hive mind. The Internet is a big place, and countless cultures have set up residence. Eventually, what is now humor may lose its zing; what are now customs may become laws.


Will the rules ever become The Rules? Maybe some future generation will figure out the true guideposts of Internet life, and the singularity will be upon us.


Nah. It'll never happen.


What did we miss? Share your rules for the internet below in the comments. We'll feature some of the best on CNN.







Read More..

2 firefighters dead, 2 hurt in Texas lodge fire

BRYAN, Texas Two Texas fire lieutenants have died of burns after battling a lodge hall fire, a city official said Saturday.

Greg Pickard and Eric Wallace, both with the department in the Central Texas city of Bryan, were in a group of firefighters responding to the blaze about midnight Friday at a Knights of Columbus hall, city spokeswoman Mary Lynne Stratta said.

The team entered the burning building but didn't emerge when ordered to evacuate, Stratta said.

Wallace, 36, died at the scene and Pickard, 54, on Saturday at a hospital in Galveston, she said.

"He called for help, said he was low on air," Stratta said of Wallace, a 13-year Bryan Fire Department veteran.

With Wallace still inside, Pickard and two other firefighters — Ricky Mantey Jr. and Mitchel Moran — were sent in to rescue him when the roof collapsed in flames, Fire Chief Randy McGregor said.

Rapid response units found the men inside the building. Mantey, 30, and Moran, 21, also were injured. They were taken to the Galveston hospital with burns. On Saturday, Stratta said they were both in serious but stable condition.

The Texas State Fire Marshal's office is investigating the cause of the fire in Bryan, about 90 miles northwest of Houston. A news release from the city said nothing was being held at the hall at the time.

"These four courageous individuals represent the best of the profession and are true heroes in every sense of the word," McGregor said.

Services for Wallace are scheduled for Thursday in Bryan, while those for Pickard, a 32-year veteran of the department, are pending.

Read More..

Meteor Blast 'Something We Only Saw in Movies'












A day after a massive meteor exploded over this city in central Russia, a monumental cleanup effort is under way.


Authorities have deployed around 24,000 troops and emergencies responders to help in the effort.


Officials say more than a million square feet of windows -- the size of about 20 football fields -- were shattered by the shockwave from the meteor's blast. Around 4,000 buildings in the area were damaged.


The injury toll climbed steadily on Friday. Authorities said today it now stands at more than 1,200. Most of those injuries were from broken glass, and only a few hundred required hospitalization.


According to NASA, this was the biggest meteor to hit Earth in more than a century. Preliminary figures suggest it was 50 feet wide and weighed more than the Eiffel Tower.










SEE PHOTOS: Meteorite Crashes in Russia


NASA scientists have also estimated the force of the blast that occurred when the meteor fractured upon entering Earth's atmosphere was approximately 470 kilotons -- the equivalent of about 30 Hiroshima bombs.


Residents said today they still can't believe it happened here.


"It was something we only saw in the movies," one university student said. "We never thought we would see it ourselves."


Throughout the city, the streets are littered with broken glass. Local officials have announced an ambitious pledge to replace all the broken windows within a week. In the early morning hours, however, workers could still be heard drilling new windows into place.


Authorities have sent divers into a frozen lake outside the city, where a large chunk of the meteor is believed to have landed, creating a large hole in the ice. By the end of the day they had not found anything.


They are not the only ones looking for it.


Meteor hunters from around the world are salivating at what some are calling the opportunity of a lifetime. A small piece of the meteor could fetch thousands of dollars and larger chunks could bring in even hundreds of thousands.



Read More..

How Carnival can clean up PR mess






STORY HIGHLIGHTS


  • David Bartlett: For Carnival, impact of 'cruise from hell' potentially devastating.

  • Passenger video, media puts Carnival increasingly on the defensive, he says

  • He says it must show real concern, lay out plan, go a long way to make amends

  • Don't try to justify or explain, he says, but get proactive now about fixing problem




Editor's note: David Bartlett is a senior vice president of Levick, a crisis and issues management and strategic communications firm based in Washington. He is the author of "Making Your Point" (St. Martin's Press), a guide to communication strategy and tactics.


(CNN) -- As three tugboats towed the disabled Carnival cruise ship Triumph back to port in Mobile, Alabama, things went from bad to worse.


The fire that caused the ship to lose power and drift aimlessly on rough Gulf of Mexico swells was just the beginning. Raw sewage seeped into corridors and cabin ways. Food had to be rationed. There were fears of looting. Not surprisingly, passengers were furious and emotional. Some were reported to be "acting like savages."


For Carnival and the rest of the cruise line industry, the implications are potentially devastating. The deadly capsizing in January 2012 of the Costa Concordia ship off the coast of Italy still lingers in the public's mind. About a month later, the Costa Allegra liner suffered a similar engine fire, lost power, and was set adrift in pirate-infested waters in the Indian Ocean. Carnival owns Costa Cruises, and now a third high-profile crisis for Carnival in just over a year threatens to cement the perception among vacationers that cruising might not be worth the risk.


Five things we've learned about cruises



David Bartlett

David Bartlett




In the age of social and digital media, the problems faced by cruise lines are compounded. Using mobile phones, passengers aboard the Triumph have been providing concerned family members with constant updates. Those enraged family members have immediately passed the horror stories along to the eager media. The public is getting the full play-by-play in virtual real time, leaving Carnival playing catchup from an increasingly defensive posture.


But as bad as the potential damage to Carnival's image may be, the company, as well as the rest of the cruise line industry, has an opportunity to blunt the impact, if it acts quickly and wisely.


It seems counterintuitive, but while the gruesome stories of the "cruise from hell" are still fresh, the crisis offers an opportunity for the cruise line to make a compelling statement about the industry's commitment to its passengers. (Statements from Carnival.)


Crisis management experts know that customers and the general public are more likely to judge an organization by how it handles a problem than how it got into the problem in the first place. That means Carnival has to go much further than mere reimbursements and vouchers for onward travel.


The challenge to Carnival's reputation is three-fold.


First the company must articulate real concern for passengers and clearly communicate what it is doing to make things right for customers. This will require financial sacrifices, of course. But Carnival has little choice but to pay now and win some badly needed goodwill -- or pay later in the courtroom, in the court of public opinion, and, of course, at the cash register when bookings decline.


Second, the company must clearly communicate what it is doing to fix the problem and prevent anything like it from ever happening again. How did an engine fire, serious as that might be, so quickly develop into a disaster of this magnitude?


My celebration trip on the Carnival Triumph: From joy to misery


How could it have been allowed to happen? Why was the widely reported chaos and disorder allowed to develop? Why did Carnival not have emergency response plans in place? What is the industry doing to prepare for what would seem to be a manageable situation? The public will demand answers to these basic questions before it will begin to trust again. Uncertainty breathes life into a crisis. Accurate and timely information smothers it.




Third, Carnival must aggressively and clearly deliver these messages now, and for as long as it takes to restore the public's trust.


So far, the story has been about the unthinkable conditions the passengers have been forced to endure. Carnival must move aggressively to reshape that narrative to reflect all that it is doing to rectify the situation.


After a bad cruise, can you cruise into court?


Carnival has to resist the temptation to explain, minimize, or justify what happened and position itself instead as part of the solution to the problems that caused the disaster. That is what the public will focus on and remember, but only if Carnival is able to communicate it fast and effectively.


Follow us on Twitter @CNNOpinion.


Join us on Facebook/CNNOpinion.


The opinions in this commentary are solely those of David Bartlett.






Read More..

Sen. Rubio drowning in 'water-gate'





on your computer or on the CNN Apps for iPhone® and iPad®.



iPhone, iPad and Mac are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.


If you get CNN and HLN at home, you can watch them online and on the go for no additional chargeStart watching


Read More..

Alleged cop killer died from single shot to head






LOS ANGELES: Alleged US cop killer Christopher Dorner died from a single gunshot wound to the head that appeared to be self-inflicted, a coroner said.

The doctor who examined the body concluded that "the cause of death was a single gunshot wound to the head," said San Bernardino County coroner Kevin Lacy, giving details from the results of a six-hour autopsy.

"We are not yet able to speak about the manner of death and tell you whether or not it was the result of a self-inflicted wound or another round," he told a press conference.

But he said, "while we are still assembling the reports and putting it together, the implication seems to be that the wound that took Christopher Dorner's life was self-inflicted."

The ex-Los Angeles Police Department (LAPD) cop went on the run last week after allegedly killing a couple and a policeman, and wounding three people. Another officer was killed and one wounded before the cabin in which Dorner was holed up burned in a fire.

Dorner had posted online a chilling manifesto in which he threatened to kill policemen and their families, and blamed the LAPD for treating him unfairly in his sacking in 2008.

The manhunt came to a climax Tuesday in a cabin near a snow-covered ski resort, after Dorner was spotted in a stolen vehicle and then fled on foot after crashing one vehicle and carjacking another.

San Bernardino County Sheriff John McMahon said that there was a prolonged firefight with the 33-year-old, who barricaded himself in the cabin after a six-day manhunt.

When they had exhausted other means, SWAT officers used a tractor-type device to open up the windows and walls of the cabin, and inserted a pyrotechnic chemical, to try to force Dorner to surrender.

A blaze erupted, starting at one corner of the cabin. As the flames took hold, after a period of no firing, "We heard a distinct single gunshot coming from inside the house," said McMahon.

The sound of it "indicated to me (that) a different kind of weapon had been fired," he added.

- AFP/ck



Read More..

Facebook says it was hacked last month

Social media company Facebook announced Friday that it was hacked last month, which has led to an ongoing investigation.

Below is a statement issued by Facebook:

Last month, Facebook Security discovered that our systems had been targeted in a sophisticated attack. This attack occurred when a handful of employees visited a mobile developer website that was compromised. The compromised website hosted an exploit which then allowed malware to be installed on these employee laptops. The laptops were fully-patched and running up-to-date anti-virus software. As soon as we discovered the presence of the malware, we remediated all infected machines, informed law enforcement, and began a significant investigation that continues to this day. We have no evidence that Facebook user data was compromised in this attack.

class="regBQ">

This article originally appeared on CNET.

Read More..